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utility


How Utilities Can Power Up the Customer Experience

In today's rapidly changing world, utility providers play an increasingly important role in ensuring that people have access to the vital resources they need to power their homes, businesses, and…


Enduring Value: Entergy's More Than 100-Year-Old Story

One man’s ambition to electrify the Middle South and improve its economic outlook 110 years ago evolved from a handshake for steam from a boiler powered with waste sawdust into…


Entergy Grows Revenue, Increases Customer Satisfaction with Value-Added Services

Historically, regulated industries like energy utilities have been slow to adapt to disruptive technologies compared to more competitive industries. But now, with new energy competitors and solutions emerging all the…


FERC: Investors with Utility Board Members are Affiliates

Building on analysis in its February 2021 Public Citizen, Inc. v. Centerpoint Energy, Inc. opinion, the Federal Energy Regulatory Commission (FERC) recently issued decisions in Evergy Kansas, Inc. (Evergy) and…


AEP CEO Nick Akins to Step Down, Julie Sloat Tapped as Next Company Head

American Electric Power’s (AEP’s) long-serving chairman, president, and CEO, Nick Akins, will step down as CEO on Jan. 1, 2023, and has already passed the company’s presidency to Julie A.…