utilities
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Press Releases
Customer Satisfaction with Municipal Energy Utilities Improves
ANN ARBOR, Mich., (March 22, 2022) – Residential customer satisfaction with the energy utilities sector overall creeps up 0.3% to 72.2 (on a scale of 0 to 100), according to the American Customer Satisfaction Index Energy Utilities Study 2021-2022. Of the three categories measured in the report, cooperative energy utilities, unchanged at 73, now share […]
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Power
Power Sector Risks Loom Large Over the Energy Transition
The fog of uncertainty that hangs over the global power industry is getting larger and denser as generating companies and utilities navigate ever more complex challenges.
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Commentary
Trust in Utilities at All-Time High; How Can Companies Capitalize?
We cannot begin to count the number of unsung heroes that have come out of this pandemic. From frontline healthcare workers to grocery store clerks, package carriers, manufacturers, and all the other essential workers who stayed on the job, often at the risk of their own health, to enable our lives to go on with […]
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IIOT
Artificial Intelligence Is Key: Why the Transition to Our Future Energy System Needs AI
On any given day, the electric power industry’s operations are complex and its responsibilities vast. As the industry continues to play a critical role in supporting global climate goal challenges, it must simultaneously support demand increases, surges in smart appliance adoption, and decentralized operating system expansions. And that just scratches the surface. Behind the scenes, […]
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O&M
Crisis Management for Utilities: Lessons Learned from the Pandemic
The COVID-19 pandemic has created unprecedented challenges for business. Utilities have had to quickly overcome the challenges associated with this crisis, without letting critical services such as heat
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Business
Top Utility Considerations for Truck Electrification
There are many challenges to overcome before electric trucks fill the road, and the timing for full adoption is many years away. However, now is the time to prepare for the inevitable shift toward
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News
Why Pump Energy Savings Should Matter to Utilities
Utilities have a two-fold relationship with energy efficiency. On one side, public and private utilities gain from finding efficiencies in energy usage to reduce costs in their own operations—just like many other businesses. The U.S. Department of Energy’s 2002 Motor Market Assessment established that pumping systems offer the greatest optimization potential of all types of […]
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News
Utilities Challenged by Shortfall From Unpaid Bills
As many as 179 million Americans are at risk of losing utility services as the country heads toward winter, and electric and gas utility companies are looking at $24.3 billion in unpaid bills, according to an analysis released Oct. 1 by the National Energy Assistance Directors’ Association (NEADA). Many utilities at the start of the […]
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Interview
The POWER Interview: Adapting to the Use of DERs
Distributed energy resources (DERs) have become a major part of today’s power generation landscape. DERs are physical and virtual assets that are deployed across the grid. They are typically close to load, and can be deployed both in front of and behind the meter. Bill Strohecker, Country Managing Director, Canada, for Hitachi ABB Power Grids, […]
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Supply Chains
The Growing Strain of Power Sector Supply Chain Disruptions
Power sector supply chains, hard hit by the COVID-19 pandemic, are feeling the double whammy of uncertainty posed by a broad U.S. executive order. As was clear at the Federal Energy Regulatory Commission’s