Crisis Management for Utilities: Lessons Learned from the Pandemic

The COVID-19 pandemic has created unprecedented challenges for business. Utilities have had to quickly overcome the challenges associated with this crisis, without letting critical services such as heat, water, and…

How COVID-19 Crisis Response Informs Next Steps for Climate Mitigation

COMMENTARY When the pandemic hit New York state, Gov. Andrew Cuomo began holding daily media briefings to provide updates and reassurances—and most days, he would challenge New Yorkers to learn…