Data Is the New Power: Key Learnings from a Successful ERP Migration

Enterprise resource planning (ERP) software allows an organization to use a system of integrated applications to manage and automate many business functions related to operations, technology, services, and human resources.…

The X Factor in the Power Market’s New Math

How power companies are using experience management, or XM, to reshape customer relationships and reveal new revenue opportunities Here was a company with one of the largest investor-owned electric systems…