This playbook explores how utilities can use Engineering Document Management (EDM) to improve access to critical engineering information, connect teams, automate workflows, and reduce operational risk. Drawing on real-world experiences from Con Edison, Eversource Energy, Great River Energy, and Hoosier Energy, it demonstrates how centralized document control supports everything from design and capital projects to O&M, emergency response, safety, and regulatory compliance. The guide also provides practical best practices for selecting, justifying, funding, and successfully deploying an EDM solution across a utility organization.
Key points:

