customer experience
customer experience
How Unitil Is Building a Customer Experience That Meets Evolving Energy Needs
We live in a constantly evolving energy landscape. With increased emphasis on future sustainability and environmental awareness, many consumers are becoming more cognizant of their energy usage, and many utilities…
Xcel Energy and Itron Collaborate to Transform Customer Experience and Utility Operations
Xcel to Take Advantage of Distributed Intelligence and Distribution Automation LIBERTY LAKE, Wash. — Sept. 17 — Itron, Inc. (NASDAQ: ITRI), which is innovating the way utilities and cities manage…
The Electricity Bill Paradox
Driven by increased energy efficiency and the relocation of electricity-intensive industries, electricity demand and consumption has steadily declined in many developed markets during the last decade, according to the International…