utilities

The push for vehicle electrification and renewable energy as catalysts for decarbonization holds immense global potential. Recent studies indicate that the adoption of electric vehicles (EVs) is projected to skyrocket in the coming years. COMMENTARY According to the International Energy Agency (IEA), electric vehicles are expected to make up 60% of total global car sales […]

If you’re a marketer at an energy or water company, you could be forgiven for thinking customers are only interested in brand utility. The clue is in the sector name, after all. But even in an industry where function, service and price are front and centre, brands that overlook the growing importance of customer experience […]

Engineering, procurement, and construction (EPC) contractors deliver many benefits to power projects. Besides the experience they bring that can help keep schedules on track, they often have longstanding

TROY, Mich. (Feb. 22, 2023) — Across virtually every industry and nearly every type of customer interaction, digital customer engagement via mobile apps has surged, raising customer satisfaction and increasing brand loyalty for companies with superior digital strategies. Utilities, apparently, are not getting the message. According to the J.D. Power 2023 U.S. Utility Digital Experience […]

Several major power companies have launched a software assurance database that will serve as a software bill of materials (SBOM) repository for the power industry. Part of a long-sought solution to address a critical supply chain cybersecurity risk, the collaborative effort announced on Feb. 8 seeks to help vendors identify and remediate vulnerabilities in software […]

WASHINGTON, D.C. (Feb. 7, 2023) — The Smart Electric Power Alliance (SEPA) today released the 2023 Utility Transformation Profile, providing unique insights and recommendations that all utilities can utilize to accelerate their transition to carbon-free energy. SEPA is a non-profit member organization of over 1,100 utilities, corporations, and government entities singularly focused on, accelerating the transformation to a […]

As fuel and power price volatility continues across the U.S., the push to transition away from fossil fuels to lower-cost renewable, clean energy intensifies. But in order to reach President Biden’s goal of 100% carbon pollution-free electricity by 2035, utilities, developers, and regulators need to align and work together to improve the interconnection process. COMMENTARY Though […]

While homeowners are increasingly eager to both save money and conserve energy, when it comes to allowing outside entities to enter their lives and help them manage energy decisions in order to accomplish these goals, the picture is more complicated. Trends, including the electrification of everything and an increasing need to manage energy consumption at […]

EY earlier this month released the findings from its Energy Consumer Survey 2022. The report is “focused on how energy impacts the lifestyles and wallets of consumers,” according to the company. EY is the trade name for Ernst & Young, the multinational professional services group headquartered in London, UK. The report is based on a […]

In 2023, U.S. utilities have a multipronged ambition to realize: how to provide customers with reliable, affordable, and sustainable energy, and safe water. However, increased pressure around decarbonization and the adoption of cleaner energy sources, electrification, and related infrastructure needs, and customer-driven disruption will make this energy trilemma even more difficult to balance. Management at […]