utilities

TROY, Mich. (Feb. 22, 2023) — Across virtually every industry and nearly every type of customer interaction, digital customer engagement via mobile apps has surged, raising customer satisfaction and increasing brand loyalty for companies with superior digital strategies. Utilities, apparently, are not getting the message. According to the J.D. Power 2023 U.S. Utility Digital Experience […]

Several major power companies have launched a software assurance database that will serve as a software bill of materials (SBOM) repository for the power industry. Part of a long-sought solution to address a critical supply chain cybersecurity risk, the collaborative effort announced on Feb. 8 seeks to help vendors identify and remediate vulnerabilities in software […]

WASHINGTON, D.C. (Feb. 7, 2023) — The Smart Electric Power Alliance (SEPA) today released the 2023 Utility Transformation Profile, providing unique insights and recommendations that all utilities can utilize to accelerate their transition to carbon-free energy. SEPA is a non-profit member organization of over 1,100 utilities, corporations, and government entities singularly focused on, accelerating the transformation to a […]

As fuel and power price volatility continues across the U.S., the push to transition away from fossil fuels to lower-cost renewable, clean energy intensifies. But in order to reach President Biden’s goal of 100% carbon pollution-free electricity by 2035, utilities, developers, and regulators need to align and work together to improve the interconnection process. COMMENTARY Though […]

While homeowners are increasingly eager to both save money and conserve energy, when it comes to allowing outside entities to enter their lives and help them manage energy decisions in order to accomplish these goals, the picture is more complicated. Trends, including the electrification of everything and an increasing need to manage energy consumption at […]

EY earlier this month released the findings from its Energy Consumer Survey 2022. The report is “focused on how energy impacts the lifestyles and wallets of consumers,” according to the company. EY is the trade name for Ernst & Young, the multinational professional services group headquartered in London, UK. The report is based on a […]

In 2023, U.S. utilities have a multipronged ambition to realize: how to provide customers with reliable, affordable, and sustainable energy, and safe water. However, increased pressure around decarbonization and the adoption of cleaner energy sources, electrification, and related infrastructure needs, and customer-driven disruption will make this energy trilemma even more difficult to balance. Management at […]

Hurricane Ian, which struck Florida in late September last year, was a devastating storm and a harsh reminder of the impact of Mother Nature’s wrath. Unfortunately, extreme weather events are becoming more frequent and powerful, and our aging grid is struggling to keep up. COMMENTARY Sanibel Island on Florida’s west coast, for example, lost power […]

Building on analysis in its February 2021 Public Citizen, Inc. v. Centerpoint Energy, Inc. opinion, the Federal Energy Regulatory Commission (FERC) recently issued decisions in Evergy Kansas, Inc. (Evergy) and Transalta Energy Marketing (U.S.), Inc. (Transalta) analyzing whether investments that were under 10% of outstanding voting shares, but were paired with appointment of directors that […]

In a constantly plugged-in world, people rely on always available and uninterrupted electricity, now more than ever. While the electric industry has invested significantly to meet customers’ demand on the grid, utilities increasingly turn to their customers to provide reliable, cost-effective grid services with customer-sited distributed energy resources (DERs) like energy storage and demand response. […]