field service management software

  • Transforming Mission-Critical Utility Operations with Field Service Management Technology

    Utilities operate in high-stakes environments where operational resilience, infrastructure reliability, and workforce efficiency are essential for maintaining uninterrupted service. Cutting-edge field service management technology enhances field operations, improves safety, and streamlines emergency response with scalable automation, seamless geographic information system (GIS) integration, and predictive field service intelligence, ensuring efficiency and reliability in even the most […]

  • Paralyzed or Catalyzed? Servicing the Energy Transition

    One of the more memorable experiences from my years with GE’s renewable energy business was managing through a growth spurt in the wake of the 2008 financial crisis. From 2009–2012, U.S. installed wind capacity more than doubled, from 25 GW to 60 GW. The 14 GW installed in 2012 remain a single-year record. It is no […]