customer satisfaction

ANN ARBOR, Mich., (March 22, 2022) – Residential customer satisfaction with the energy utilities sector overall creeps up 0.3% to 72.2 (on a scale of 0 to 100), according to the American Customer Satisfaction Index Energy Utilities Study 2021-2022. Of the three categories measured in the report, cooperative energy utilities, unchanged at 73, now share […]